A Indoor the warranty time is 5 years,outdoor the warranty time is 3 years .

A Our artificial tree, artificial bonsai tree, artificial plant wall have professional installation drawings and installation video, you can contact our sales staff to get.

A The shipping cost is calculated according to the size of your order. If it is bulk cargo, the shipping cost is relatively expensive. We suggest that if the total amount of the order does not reach a 20 foot container, you can purchase other goods in China and put together a small container, or put together a small container with your friends, so as to save the freight, If a 40 foot high cabinet, we will help you apply for the most favorable freight according to the exchange rate and the situation at that time. We have shipping companies with long-term cooperation for more than eight years. They are very professional and can ensure the timeliness and safety of the goods.

A Our packing size is calculated according to the size and quantity of your goods. The packing materials are divided into different types. The big trees are usually packed with iron shelves and bubble bags, the leaves are packed with iron shelves and cartons, the small trees are packed with cartons and OPP Bags and bubble bags, and the plant walls are usually packed with wooden shelves and cartons.

A Our big tree MOQ is 1pc,the bonsai tree is 12pcs for one kind, the green wall is 10pcs for one kind.Rattan and wall hang are 100 minimum order quantity.

A The internal structure of the artificial tree is steel pipe. Most of the bark is made of fiberglass reinforced plastic, and some of the bark is made of plastic. According to the different materials of different products, most of the indoor plant walls are made of hand felt adhesive leaves, and the flame-retardant plant walls are made of PE. Most of the leaves of small trees are made of hand felt adhesive leaves, and a few of them are made of PE. Our big tree can make 150pcs 1 month.

A Our regular production cycle is 25-35 days. If there is an urgent order, we will adjust it according to the actual situation. If the quantity is large, the time will be relatively increased.

A Our product is Eco-friendly, they are non-toxic and odorless, The raw materials of our products have passed the third party environmental protection test, and we can provide you with the test report.

A We can produce big trees according to the size and color style you provide. Most of the small trees can change the size, only a small part of them can't change the size of ready-made molds. The plant wall can be designed and produced according to the drawings provided by customers.

A Yes,we have the flame retardent certificate about the materail a part of artificial green wall and artificial bonsai tree.

A Our model is not free, because the model production needs to go through more than ten processes, the cost is very high, you can pay the model fee first, when placing an order, we can return the model fee to you in proportion.

A Yes,we can send you the e-catalog, and ervery month we will make new products, we will send you the details about the new products on time.

A All the indoor big tree less than 3meters can stand by itself, but all the outdoor big tree need to make the cage at the bottom of the tree, otherwise it will not be safe to use. We will send you pictures of the cage.

A We usually accept T / T, FOB and CIF.If you have any special requirements, please contact us.

A Most of our indoor plant walls are made of steel mesh, pearl cotton, turf and plants, with a square area of about 13kgs. Some of them can be made of steel mesh and plants directly, but this kind of wall will be more expensive.